It’s amazing what you can accomplish if you just improve your mental picture of yourself. A sales manager who repeats positive affirmations will soon come to see himself as a successful person and suddenly, things will start to occur the way they hope and plan for.

This is particularly useful when you’re gearing up to handle an upcoming sale. Just recall the best sale you’ve ever made and repeat it in your mind and you’ll be able to repeat that success again. Mediocre salespeople, on the other hand, dwell on their worst sales experience before an upcoming sale. He’ll find himself stuttering during the pitch and stressing out; the superior salesperson, in contrast, breezes through the presentation with confidence.

It’s just about learning from past lessons and knowing that successful people are not the ones who don’t screw up but the ones that learn from their mistakes. Regardless of how bad the mistake was. Always keep a positive image about yourself and things will start flowing the way you hope for.

Gonzalo Gonzalez

The post Better self-esteem = Better sales appeared first on TERH.

The single most important thing in every business is the long-run goal or the “big picture”, unfortunately, in order to accomplish it, you can’t prioritize one from the other. But the good news is that you can do both simultaneously, how? Easy, empathizing with your customers/clients. 

To empathize is to understand or relate to someone else’s emotional experience. Whether it’s your clients, husband or wife, children or friends, empathizing with those around you will help you understand what they want and need.  Why is it good for business? Because your clients or costumers will know that you’re not only interested in completing a sale but rather, you’re looking for something more important, their trust.

For some people, empathizing is simple but for some other folks, that’s not that simple. Good thing is that everyone can learn how to do it, how? Always keep on Learning. And by learning, I don’t mean that you should go to read some book on empathizing, but rather, always be aware for the opportunities that come daily, especially when you’re about to go to visit some client. Everything matters! Especially the little details that we take for granted but for some people, detecting those minor details, might be the difference between being someone special or just some salesperson that will not even remember their name.

Gonzalo Gonzalez

The post Empathy is Everything appeared first on TERH.

Specifically, in business, when people are looking for their next professional challenge, most of the time they will decide based on two major factors; The leaders and the culture of the company. If the company has a culture in which people feel safe, comfortable and has leaders that care more for them rather than the number, more likely this company will attract, and most importantly, retain, the talent they need to thrive.

Why? Because it’s in our very nature. If people feel safe and noticed for who they are and not only their results, people will perform better, achieving results in a more efficient and effective way. It’s just a matter of biology not complex management theories.

It’s important for leaders to never lose the trust of their colleagues or subordinates, and one of the most common way for losing trust is to take shortcuts instead of following the proper procedures. Leaders are supposed to be the ones who enforce the rules and hold others accountable for following them; therefore, if he suddenly decides to take shortcuts, he can end up losing the trust of the entire organization by giving the impression that he above the rules.

So the key for any organization that wants to thrive is; No one is above the law, especially their leaders, attract leaders who care for the people they lead, not only in their results, and to have a culture in which people feel safe, comfortable and valued.

Gonzalo Gonzalez

The post Leadership and culture as growth pillars appeared first on TERH.